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JAMS Senior Management
Management Biographies In Brief

Brian Parmelee Vice President-West
As Vice President-West, Brian Parmelee’s primary responsibilities include generating new revenue sources for JAMS, recruiting the highest quality panelists for the Northwest and Southwest Regions, and overall operational responsibility for these regions through the Directors of Operations and General Managers. In addition, Parmelee also works closely with the Vice President, Strategic Planning & Implementation, to provide input to the Strategic Plan that is being developed for JAMS. Drawing on his impressive background in premiere client service, Parmelee works closely with the President and CEO, and JAMS management team to ensure that JAMS continues to offer only the highest quality dispute resolution services. Parmelee is the “face of JAMS” to the ADR community in the West Coast.
Prior to joining JAMS, Parmelee served as the General Manager of the Four Seasons Resort Aviara, a AAA Five Diamond property in North San Diego, where he managed nearly 1,000 employees in addition to 140 luxury timeshare residences. During his tenure, the property upheld a number of prestigious awards and accolades including being named a top hotel in the world by Condé Nast Traveler and Travel & Leisure magazines. Prior to that, Parmelee managed the Four Seasons Resort Nevis. Under his leadership, the resort earned the highest accolades of any resort in the Caribbean including the AAA Five-Diamond Award, Travel & Leisure magazine’s 1999 #1 Hotel in the Caribbean and Bermuda, and Gourmet Magazine’s #10 Hotel in the World.
Parmelee joined the Four Seasons organization in 1986 and is one of the youngest executives to have ever served as a General Manager of a Four Seasons top property. Parmelee earned a B.S. in Hotel Administration from Cornell University. He lives in Southern California with his wife Susan and their three children.
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