Revolutionizing Resolution: The Transformative Impact of AI on ADR
In my previous article on AI in ADR, I emphasized both the opportunities and risks associated with the use of artificial intelligence in alternative dispute resolution (ADR) and suggested that it is possible to move too fast. Lest I sound like a skeptic or, worse, a Luddite, my 35 years in legal technology has taught me that it is more important to focus on the goal—or benefits, if you will—offered by new technologies and then figure out the best way to get there for a reasonable cost.
