Learn the skills of dispute resolution while developing your mediation competency. Explore the stages of mediation and gain a deeper understanding of convening activities, handling opening sessions and navigating the negotiation process, including overcoming impasse. Become a more effective communicator and adept at working in an environment of high emotions.
Featured JAMS Speaker:
Learn dispute resolution skills from renowned expert and founding partner of JAMS, Bruce A. Edwards. After attending this program, you will be able to:
- Understand the key principles of mediation and how to apply them.
- Learn to design an appropriate mediation process to meet the needs of the parties.
- Learn how to build connections, even with the most challenging personalities.
- Recognize ethical issues in mediation and when they are likely to occur.
- Understand the impact of culture, gender and bias in communication.
Featured JAMS Speaker: