June 23, 2020
Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is reopening its Los Angeles and Century City resolution centers in Southern California, its Seattle resolution center and two centers in Northern California—Walnut Creek and Santa Rosa—this week as shelter-in-place orders are lifted. With the addition of these five centers, JAMS will have reopened 19 of its offices since late May.
Following local government regulations, JAMS is scheduling in-person hearings this week in these locations. Along with the previously reopened resolution centers, JAMS is continuing to meet and follow guidance issued by the Centers for Disease Control for all necessary precautions and safety measures as shelter-in-place orders are lifted.
We will continue with our phased and gradual approach to reopen additional resolution centers, and of course, we always put the safety of our neutrals, staff and clients first. I am extremely appreciative of the dedication of our neutrals, staff and support of the clients as we carefully enter another phase of our reopening.
- Chris Poole, JAMS President and CEO
JAMS has implemented extensive safety measures to minimize the risk of exposure to the coronavirus, including the following:
- Following extensive cleaning and sanitizing protocols and procedures
- Providing personal protective equipment to all staff and neutrals (and providing masks for clients who may not have one)
- Adding plexiglass partitions to reception desks
- Ensuring hand sanitizer is readily available throughout each center
- Establishing interaction protocols, including directing foot traffic, setting meeting room capacities and limiting the number of clients in each center at a given time
JAMS is also continuing to offer clients the ability to conduct arbitrations and mediations virtually.
For more information on the reopening of our resolution centers, including safety measures and reopening updates, please visit www.jamsadr.com/coronavirus.
About JAMS – Local Solutions. Global Reach.
Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.
With a roster of nearly 400 neutrals and 28 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.