Navigating Disputes Arising Out of the COVID-19 Pandemic JAMS provides customized mediation, arbitration and other ADR services to address unprecedented legal and business challenges


Getting Back to Business

As the world’s largest private ADR provider, JAMS administers an average of 18,000 cases in person and online every year. Our panel of more than 400 neutrals includes retired state and federal court judges and attorneys with diverse backgrounds, business acumen and deep industry-specific expertise. Their knowledge of the structure, dynamics and commercial practices of a wide range of economic sectors allows them to distill conflicts down to their core elements and build credibility with all parties.

Our commitment to innovation has allowed us to respond aggressively to COVID 19-related business disruption issues. JAMS neutrals have long used videoconferencing to handle disputes of all sizes, and we’ve successfully resolved thousands of cases remotely during the pandemic. Whether a session is being conducted in person or virtually, our experienced neutrals are adept at facilitating negotiations and managing the resolution process.

JAMS offers mediation, arbitration and other flexible, efficient ADR options to address conflict at any stage.

Representative ADR Matters:


  • Out-of-court restructurings and workouts
  • Chapter 11 and Chapter 9 reorganization plans
  • Adversary proceedings brought by estate representatives, including Chapter 7 trustees, Chapter 11 trustees and post-confirmation plan trustees
  • Valuation Disputes (assets and businesses)
  • Validity and priority of claims
  • Fraudulent and preferential transfers
  • Examiner appointments


  • Breaches of contract and force majeure clauses
  • Doctrine of impossibility of performance
  • Supply chain disruptions
  • Event cancellations and refunds
  • Paid subscription, membership and season pass class actions


  • Whistleblower, retaliation and wrongful discharge
  • Unsafe working conditions
  • Disability discrimination
  • Family and Medical Leave Act (FMLA) and Families First Coronavirus Response Act (FFCRA)
  • Wage and hour
  • Worker Adjustment and Retraining Notification Act (WARN Act) and COBRA

Health Care:

  • Mergers and acquisitions and dispositions
  • Employment disputes
  • Malpractice and wrongful death
  • Telehealth-related contractual and privacy disputes
  • Doctor buy-outs/sell-outs
  • Provider-payor disputes
  • Limited liability issues


  • Business interruption
  • Commercial general liability
  • Event cancellation
  • Civil authority
  • Directors and officers liability
  • Class actions against insurers
  • Allocation of loss among insurers

Real Estate:

  • Landlord and distressed tenant lease workouts
  • Unlawful detainers and evictions
  • Construction financing issues and subcontractor nonpayment
  • Breach of real estate sales contracts
  • Construction delays and force majeure clauses
  • Homeowners’ association and condo board disputes
  • Fair Housing Act disputes

Arbitration Services

JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.

Discover JAMS Arbitration Advantages


Mediation Services

Rigorous preparation. Creative solutions. Persistent follow-up. We work diligently every step of the way-from pre-mediation calls to post-mediation follow-up to help all parties arrive at the best possible outcome to their dispute.

Learn about our mediation process


Neutral Analysis Services

Unbiased, confidential case evaluation from the best legal minds in the business. We provide attorneys with advisory opinions allowing you to fine-tune arguments, reassess settlement options, manage client expectations—and ultimately proceed with a winning strategy.

Fine-tune your strategy with JAMS Neutral Analysis


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Safety Protocols & Requirements

Virtual ADR Resources

Expedited Options

Local Solutions. Global Reach. TM

JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.