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Consumer Case Information JAMS Mediation, Arbitration and ADR Services

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Pursuant to Section 1281.96 of the California Code of Civil Procedure, and similar statutes in other states, JAMS provides information regarding consumer arbitrations administered by JAMS and completed in the last five years.  This information includes, among other things, the name of the non-consumer party, the result of the consumer arbitration and the JAMS usage history by the non-consumer party.  The report is updated quarterly. 

Download quarterly JAMS Consumer Case Information spreadsheet.

JAMS Panelist Demographic Survey pursuant to CCP Section 1281.96 can be found here.

If you have questions or comments, please contact your local JAMS Resolution Center.

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JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.