Choose JAMS to resolve your grievance and you’ll gain access to an experienced panel of labor arbitrators and mediators combined with the professional services and facilities only the world’s largest alternative dispute resolution (ADR) provider can provide.

• Forward-looking rules and procedures: Our new labor rules provide for a fair, transparent, streamlined process and timely outcome for all parties. Specifying these rules and choosing JAMS as the dispute resolution forum in your collective bargaining agreements allows for unions and employers to proceed directly to arbitration or mediation without undue delays.
• Highly skilled panelists with decades of experience and broad subject matter proficiency: Our panel of labor arbitrators and meditators includes retired state and federal judges, attorneys and other ADR professionals who have handled a wide spectrum of labor matters. JAMS neutrals have been appointed by unions and management to resolve individual labor disputes and as members of permanent arbitration panels.
• Premium solutions at standard rates: At JAMS, you can expect pricing in line with leading labor and employment dispute resolution providers while we deliver standout quality and great service.
• Extensive arbitration expertise: JAMS handled more than 21,000 new cases of all types in 2024, including over 10,000 arbitrations. We’ve spent the past 45 years refining and adapting the arbitration process to provide flexible, efficient and timely results.
• Specialized Training: Our in-house training department, the JAMS Institute, keeps our labor panel updated on relevant case law and other developments that impact labor relations, union issues and employment law compliance.
• Stellar case administration and convenient hearing facilities: JAMS has always been committed to delivering an exceptional client experience. Our seasoned case management team is unmatched in the industry. Our network of Resolution Centers features state-of-the-art conference spaces, comfortable seating and amenities, and premium technology for in-person and virtual proceedings, including mediations, arbitrations and contract negotiations.

Learn more about our new Labor Arbitration Rules or schedule a case with one of our experienced arbitrators or mediators.