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Career Center JAMS Mediation, Arbitration and ADR Services

Careers at JAMS

Welcome to your JAMS Career!

As an innovative leader within the alternative dispute resolution (ADR) and legal communities, JAMS is a special and unique place to work. Since we opened our doors in 1979, we have been leading the way for others in the field of dispute resolution. Our continued success is a direct result of the collaboration and teamwork between everyone at JAMS.

JAMS offers career opportunities in more than 28 Resolution Centers worldwide. At JAMS, we take pride in a strong sense of collegiality and collaboration throughout all levels of the JAMS organization. Our employee associates work in partnership with our neutrals (mediators and arbitrators) to provide clients with unparalleled service. In addition to providing the highest quality dispute resolution services to our clients, we believe in helping our communities through JAMS public service programs like the non-profit JAMS Foundation and the community-driven JAMS Society.

Reasonable Accommodation & Equal Opportunity Statement

JAMS is an equal opportunity employer. The Company is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in accordance with applicable law. All applicants will receive consideration for employment, without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information or any other characteristics protected by law. 

JAMS complies with all applicable federal and state laws concerning the employment of persons with disabilities. If reasonable accommodation is needed to participate in the job application or hiring process, please contact JAMS Director, Talent Acquisition, Monica Bowen, at or (949) 224-4629, or JAMS Talent Acquisition Manager, Michelle Remsen, at or (212) 607-2710.

Reasonable accommodations will be determined on a case by case basis.


Start Your Career at JAMS Today


A Great Place to Work

The success of our business relies heavily on the quality of our people. JAMS looks to attract, train, develop and retain the most competent, productive professionals in order to maintain our status as the leading ADR provider in the industry. To accomplish this, we focus on the relationship between the Company and the individuals who are a part of it. We realize that maintaining good relations with our associates is a key factor in keeping them satisfied and keeping them, period.

We strive to provide guidance, motivation, tools, systems, processes and procedures for our associates so they may perform their jobs in an efficient and effective manner, while at the same time maintaining work/life balance. Our goal with such efforts is to maintain and continue to increase associate satisfaction each and every year. We know we’re succeeding, because our associates tell us so.

JAMS regularly surveys its associates (via an independent consulting firm) on their satisfaction in a number of areas, with results measured on a scale of 1 to 10. An 8 or higher is considered “outstanding.” In our most recent survey, JAMS was rated outstanding on:

  • Overall satisfaction
  • I like my co-workers
  • JAMS has high standards
  • I am proud to say I work here

JAMS Associates Are Important!

All associates contribute to our remarkable track record by the great service they provide to each other as well as our clients and panelists. Without our associates, we would not be able to continue the great success that the Company has been able to achieve. Our associates are the "back-bone" of the organization that allow us to provide a client experience that brings clients back to JAMS.

The JAMS Family

We believe the Company will offer you opportunities to learn and to grow. We encourage our associates to be proactive in setting goals, seeking feedback and developing career opportunities within the Company.

If JAMS sounds like the kind of place you are looking for, we would love to have you contact us and begin to explore the opportunities that could be awaiting you!

Mediator/Arbitrator Applications

If you are interested in joining JAMS panel of distinguished neutrals, it is important to note that JAMS neutrals are independent contractors. Mediators and arbitrators with significant ADR experience should contact the local JAMS Resolution Center directly. We look forward to hearing from you.

Local Solutions. Global Reach. TM

JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators. 


Welcome to your JAMS career

Problem solvers and creative thinkers. Put your talents to use where opportunities are limitless and every day makes a difference. Whether you’re an experienced professional or a recent graduate, working with JAMS could be an exciting and fulfilling next step in your career.

Are you ready to apply your knowledge and background to exciting new challenges in a global arena? From learning to leadership, this is your chance to take your career to the next level. Search and apply for a job at JAMS today.

Innovating & Re-Imagining ADR

For the past four decades, JAMS has been at the forefront of alternative dispute resolution (ADR), evolving and adapting to meet the needs of the legal industry as well as individuals and businesses operating in a changing landscape.