September 01, 2020
JAMS Temporarily Moves to Virtual Only Sessions in Some California Cities
Dear Valued Clients and Colleagues,
JAMS continues to provide valuable ADR services during the pandemic and is staying on top of the latest news and developments in each of the markets that we serve.
California Governor Gavin Newsom has issued an order requiring all counties that have remained on the County Monitoring “Watch List” for three consecutive days to shut down certain industries or activities unless they can be modified.
As a result, JAMS Resolution Centers in the following cities will only offer virtual ADR sessions:
Century City, CA
Los Angeles, CA
Orange County, CA
Santa Rosa, CA
Walnut Creek, CA
If you have an in-person matter scheduled in one of these locations, your local case manager will work with you to identify options such as moving to virtual sessions, another JAMS location or rescheduling for a later date. We will closely monitor updates and re-open in-person sessions in those locations when they are cleared by local and state officials.
Please contact your local JAMS Resolution Center for the most up-to-date information and status on reopening.
For additional information and assistance with scheduling an in-person or virtual sessions, please contact your local Resolution Center. For more information about our virtual options, including how to prepare for an online mediation or arbitration, please visit our Virtual Mediation and Arbitration page.
Thank you for your continued trust in JAMS.
JAMS Management Team
Reopening JAMS Resolution Centers
After careful consideration and closely monitoring local guidelines and in accordance with governmental regulations, JAMS is reopening offices throughout the country in a phased and careful approach. JAMS CEO Chris Poole shares a personal message on what to expect and how we place the highest priority on preserving the health and safety of our clients, neutrals and associates.
Office Reopening Updates ›
What to Expect in JAMS Resolution Centers ›
Guide to Virtual ADR at JAMS for Attorneys and Their Clients
Are you new to resolving disputes via videoconference? Perhaps your client is uncertain about resolving their case remotely? This video may answer questions those new to virtual ADR might have.
Move Your Case Forward with Virtual ADR ›
Virtual ADR & Security – Frequently Asked Questions (FAQ) ›
Additional Questions on Virtual ADR? Connect with a JAMS Associate. ›
Adding to the phased and gradual reopenings of JAMS Resolution Centers over the last two weeks, San Francisco and Chicago are now open and scheduling in-person hearings, bringing the total number of reopened offices to 14.
JAMS Reopens Additional U.S. Resolution Centers (June 9, 2020) ›
In addition to the eight resolution centers that reopened at the end of May and in early June, JAMS is prepared to reopen four additional locations this week as local shelter-in-place orders are lifted in Detroit, Miami, Philadelphia and Washington, D.C.
JAMS Begins Reopening U.S. Resolution Centers (May 28, 2020) ›
The JAMS Atlanta and Dallas Resolution Centers have reopened with added safety measures and modified schedules and usage, in accordance with local government regulations and guidance issued by the Centers for Disease Control. JAMS is prepared to reopen up to six additional locations in early June as local shelter-in-place orders are lifted. The list of locations includes two resolution centers in California (San Diego and Irvine), as well as centers in Boston, Las Vegas, Minneapolis and St. Louis.