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Diversity, Equity and Inclusion at JAMS

Diversity, Equity and Inclusion at JAMS

JAMS Mediation, Arbitration and ADR Services

JAMS Diversity and Inclusion Arbitration Clause

JAMS Diversity and Inclusion Arbitration Clause

Custom ADR clauses ensure an efficient process and can provide better outcomes

Measure Your DEI Progress with the JAMS Neutral Utilization Report

Measure Your DEI Progress with the JAMS Neutral Utilization Report

JAMS clients can track and monitor their selection of diverse neutrals


We Embrace Diversity

The concept of diversity encompasses acceptance and respect. It means appreciating that each individual is unique, and recognizes that with those differences come different strengths. It is about understanding each other and celebrating the rich dimensions of diversity contained within each individual. These can be along the dimensions of age, race, color, gender, sexual orientation, disabilities, religious beliefs, or other ideologies.

The "business case for diversity" embraces the notion that in a global marketplace, a company should strive to employ a diverse workforce. At JAMS, we believe that diversity significantly enhances the quality of the services we provide our clients. We value and encourage diverse viewpoints and leverage them to guide our business.

Promoting Diversity in ADR

JAMS is also steadfast in pursuing increased diversity among ADR practitioners. We recognize the benefits of recruiting and retaining the most qualified ADR professionals inclusive of varied ethnicity, race, gender, religion and sexual orientation.

We encourage you to partner with us in a collective effort to bring more diversity to ADR. We invite law firms, corporations and legal organizations to:

  • Consider women and ethnically diverse mediators and arbitrators when evaluating your case and participating in the selection of ADR professionals
  • Consider utilizing a Diversity and Inclusion Clause for arbitration contracts
  • Consider using the JAMS Neutral Utilization Report to help you measure your DEI progress by tracking your firm or company's neutral selection data.

Highlighting Diverse Voices at JAMS

Diversity at JAMS

JAMS strives for diversity across the dimensions articulated in our diversity statement above. We are particularly encouraged by the ethnic and gender diversity snapshot depicted in the following workforce demographics below. At JAMS, diversity starts with our senior management and is reflected throughout our entire workforce, which is comprised of:

Diverse Executives & Senior Management

Women Executives & Senior Management

Diverse Associates

Women Associates

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JAMS DE&I Pulse, a Quarterly Newsletter

Through this newsletter, we aim to provide a concise yet comprehensive update regarding our commitment to combat discrimination in all forms and the progress we are making in promoting diversity, equity, and inclusion at JAMS and within the legal industry.


Diversity and Inclusion Arbitration Clause

Our Diversity and Inclusion Clause for arbitration contracts aims to empower organizations who value diversity in their business initiatives and to create more opportunities in the industry. With the clause, parties may choose to include diversity as a consideration when selecting an arbitrator or arbitration panel.


Affinity Groups & Minority Organizations

JAMS is proud to be involved with local, national and global affinity groups and organizations to further diversity initiatives throughout the legal industry.


Highlighting Diverse Voices at JAMS

In order to provide the essential information that clients seek regarding diversity on the JAMS panel, we recently conducted an internal survey of our 400-plus neutrals to encourage them to self-identify as to specific demographics. Based on our survey, the diversity demographics we currently track are gender, race, and sexual orientation. Click here to learn about some of our diverse mediators and arbitrators at JAMS.


Contact Us

Contact Information

Joanne Saint Louis

1201 W Peachtree, NW Suite 2650 Atlanta, GA 30309

About JAMS

JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.

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