Purpose, Vision and Values JAMS Mediation, Arbitration and ADR Services

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JAMS Purpose

JAMS is passionate about providing exceptional dispute resolution services to our clients in local, national and global communities.

JAMS Vision

To lead by setting the standard of excellence by which all dispute resolution services will be measured through:

  • Unparalleled client service
  • An exemplary panel
  • Exceptional associate professionals
  • Purpose designed facilities
  • Custom-tailored solutions
  • Sound business practices

JAMS Values

JAMS believes and is committed to:

  • Neutrality
  • Integrity
  • Collegiality
  • Collaboration
  • Innovation
  • Our people
  • Altruism
  • Diversity

Local Solutions. Global Reach. TM

JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators. 


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Kristine Snyder

JAMS Senior Public Relations & Content Manager