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JAMS ADR Insights

Higher Education Arbitration Neutral Spotlights & Profiles

Q&A with Hon. Jane Cutler Greenspan (Ret.)

Spotlight on Higher Education

My approach to dispute resolution is based upon fairness, objectivity and preparation, as well as the ability to listen, analyze and use common sense, knowledge and good judgment about the issues and the needs of the parties. In addition, I never give up. I keep working with the parties to get them to a resolution that they can live with, even though they may not always be happy. I am invested in the process; for example, if the parties do not reach a resolution on the day of their session, I continue to work with them until they get there. I have also worked until 2:30 in the morning with parties to get them to a resolution, which I think they greatly appreciated.

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