JAMS CEO Kim Taylor Sits Down with WUPA TV Atlanta

In a recent segment on Atlanta69 WUPA-TV, JAMS President and CEO Kim Taylor joined host Keisha Lancelin on Focus Atlanta to discuss the evolving role of mediation in today’s legal and business landscapes. Taylor shed light on how mediation, once primarily used for community disputes, has become a trusted and strategic option for resolving commercial conflicts.

Taylor emphasized mediation's value for businesses navigating complex disputes, pointing to its efficiency, cost-effectiveness, and capacity to preserve professional relationships. One of its greatest strengths is the control it offers parties—allowing them to select a neutral, typically a seasoned attorney or retired judge, who facilitates resolution in a private and collaborative setting.

As Taylor put it:

“It is a way to get the parties out of a dispute much sooner in the process than if they were to arbitrate or to litigate.”

She also highlighted JAMS’ longstanding presence in Atlanta since 1998, and the organization's deep integration within legal communities across the country. With a well-regarded panel of mediators and a strong commitment to helping parties reach consensus, JAMS remains a leading provider of alternative dispute resolution services.

Watch the full interview below to hear more from Kim Taylor about the power of mediation and how JAMS continues to lead in this space.