Presented by MCLE New England
Spotlight on JAMS Speakers: Hon. John Cratsley (Ret.) and James McGuire, Esq.
April 29-May 2, 2013 | 8:00 a.m. - 5:00 p.m.
This workshop trains mediators in a wide variety of civil practice. Mediation is often used to resolve the following types of cases: bankruptcy; business and business torts; commercial; construction; contracts; consumer protection; education; employment; environmental; family business; health care; insurance; intellectual property; landlord-tenant; partnership issues; probate, trusts, and estates; product liability; professional liability; real estate, land use and zoning; securities; torts.
This workshop will teach you: the steps of the mediation process; the role of the mediator; mediation skills/strategies; listening; using neutral language; rephrasing; asking follow-up questions; summarizing; negotiating agreement; ethical and legal issues in mediation; bias awareness; cultural diversity; mediation demonstration; and coached role-plays.
April 29-May 2, 2013
MCLE Conference Center
Ten Winter Place
For more information or to register, visit