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Employment & Labor JAMS Employment Mediation, Arbitration and ADR Services

Employment Mediation, Arbitration and ADR Services

Experienced. Empathetic. Effective.

Employment Mediation, Arbitration and ADR Services

The JAMS Employment Practice Group includes retired federal, state trial and appellate judges and former litigators who have years of dispute resolution experience and are adept at managing the emotional and legal aspects of sensitive employment matters.

JAMS is the world’s largest private ADR provider. Our panel is comprised of more than 400 retired federal and state, trial and appellate judges and justices and attorney neutrals with proven track records and extensive practice area expertise. With hearing facilities in major cities around the globe, JAMS handles an average of 15,000 cases annually.

JAMS Neutrals Specializing in Employment Dispute Resolution

Practice-Focused Training

Our mediators and arbitrators augment their deep subject matter expertise and comprehensive knowledge of federal and state case law and statutes with ongoing, practice-focused training in ADR.

Unparalleled Expertise

The mediators and arbitrators in our Employment Practice Group have handled countless employment matters of all types and sizes, ranging from single plaintiff cases to large class and mass actions.

Efficient, affordable ADR processes

JAMS offers cost-effective options to resolve employment matters of every type and size. Our highly skilled case managers can provide a list of panelists best suited to handle your dispute, based on their experience, background, availability, rates and approach to ADR. JAMS neutrals collaborate with all parties to design flexible, individualized solutions, including mediation, arbitration, special mastersdiscovery referees, neutral investigations and evaluations, mock trials and settlement allocation.

Representative Employment Cases

The mediators and arbitrators in our Employment Practice Group have handled countless employment matters of all types and sizes. Representative cases include:

Discrimination and Harassment Dispute Resolution

  • Allegations of gender discrimination, sexual and racial harassment and retaliation brought by administrative staff against a professional office.
  • Pre-suit mediation of employee’s racial and religious discrimination claim against a national fast-food operator for its alleged refusal to accommodate plaintiff's request for time off to attend prayer meetings.
  • Allegations of disability discrimination and Employee Retirement Income Security Act (ERISA) violations brought by a manager who returned to work following a stroke and was terminated.
  • Americans with Disabilities Act (ADA) claim brought by a warehouse employee alleging wrongful discharge and refusal to provide reasonable accommodation.
  • Lawsuit alleging sexual harassment brought by the EEOC on behalf of an employee of a fast food restaurant.

Executive Contract, Trade Secret and Employee Raiding Dispute Resolution

  • Complex case involving the rights of a chief executive officer under his employment contract in alleged breach of fiduciary duties.
  • Interpretation of an employment contract as well as allegations of theft of trade secrets involving an executive who left his high tech employer to work for a competitor.
  • Cases in the video game industry involving allegations of employee raiding and resulting theft of trade secrets giving one company an alleged unfair competitive advantage.

Wage & Hour Dispute Resolution

  • Pre-dispute mediation of a potential 100-member wage & hour class action suit against a healthcare facility. Case settled; damages included California state labor code and Private Attorney General Act (PAGA) penalties. 
  • National wage & hour class action against a clothing manufacturer in which the 6,700- member class sought damages related to improper classification and failure to pay for overtime and rest periods. Case involved protracted negotiations and settled two weeks into trial.
  • Nationwide wage & hour collective action with nearly 30,000 members alleging that a global provider of inventory services to a number of major retailers violated the Fair Labor Standards Act (FLSA) and New York and other state laws in its compensation practices.
  • Arbitration involving select plaintiffs’ claims from a wage & hour collective action. Each arbitrator rendered separate opinions, which together were used to extrapolate settlements for all plaintiffs.

Whistleblower, Wrongful Termination and Retaliation Dispute Resolution

  • Action brought by the admissions representative of a for-profit trade school who claimed wrongful termination and alleged retaliation for complaining about the school’s violations of federal law.
  • Case in which the executive director of a nonprofit claimed whistleblower status under common law and state statute for termination following alleged dispute over the organization’s funding practices. 


Arbitration Services

JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.

Discover JAMS Arbitration Advantages



Mediation Services

Rigorous preparation. Creative solutions. Persistent follow-up. We work diligently every step of the way-from pre-mediation calls to post-mediation follow-up to help all parties arrive at the best possible outcome to their dispute.

Learn about our mediation process



Neutral Analysis Services

Unbiased, confidential case evaluation from the best legal minds in the business. We provide attorneys with advisory opinions allowing you to fine-tune arguments, reassess settlement options, manage client expectations—and ultimately proceed with a winning strategy.

Fine-tune your strategy with JAMS Neutral Analysis


Local Solutions. Global Reach. TM

JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

Employment Rules & Procedures

JAMS Employment Practice Group


  • Renee Spertzel
    Practice Development Director
  • JAMS

    Two Embarcadero Center, Suite 1500
    San Francisco, CA 94111