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Integrating EQ and IQ in Dispute Resolution

Presented by California Lawyers Association

Credit
1 Hour MCLE
Each legal dispute is made up of two “cases”: the “emotional case” and the “legal case,” and they are usually conflated, resulting in impasse. Most lawyers tend to focus exclusively on the legal case, leaving the unaddressed emotional issues to wreak havoc with meaningful problem-solving. This program will discuss how to disentangle the legal and emotional cases, and how to work skillfully with each.  This includes recognizing that each “case” has its own distinct language and way of thinking.  Emphasis will be given to developing the capacity to recognize when emotional issues have surfaced and to bring your EQ into the foreground while still keeping your IQ in the background.  Finally, the program will explore how to switch “languages” back and forth from foreground to background depending on the which “case” is predominant in the moment, resulting in a seamless “bilingual” form of problem-solving.

Program objectives:

  • Using EQ in litigation as well as mediation, e.g., dealing with difficult clients, opposing counsel, etc.
  • How to disentangle the legal and emotional cases, recognizing that each “case” has its own language.
  • How non-mental health professionals can meaningfully work with the emotional dimensions.
  • Recognizing patterns of behavior to increase insight into disputes.

Featured JAMS Speaker: Stephen H. Sulmeyer, J.D., Ph.D.

Featured People

JAMS Events and Webinars

JAMS events and webinars bring you timely topics in alternative dispute resolution (ADR), industry-leading speakers and stellar networking opportunities. Explore our full list of upcoming events and webinars.

About JAMS - The Way Forward.TM

JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually. With nearly 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective, and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court justices, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers, and advanced technology.

More information about JAMS is available on our About Us page, and you can connect with us on LinkedInFacebookX and our JAMS ADR blog.

Disclaimer

This website is not a solicitation for business. All content on the JAMS website is intended to provide general information about JAMS and an opportunity for interested persons to contact JAMS. The content of this website is not offered as legal advice or legal opinion and it should not be relied upon for any specific situation.  JAMS neutrals are not engaged in the practice of law and no attorney client relationship is intended.  This website is for informational purposes only and does not constitute a complete description of JAMS services. While JAMS endeavors to keep the information updated and correct, JAMS makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information contained in this website. 

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