Kimberly Taylor

In her role as CEO and president, Kimberly Taylor, Esq., leads JAMS across all facets of the business in the United States and abroad. Taylor joined JAMS in 1999 and has years of experience overseeing the company’s overall operations and strategic direction, with oversight of business functions, including panel relations, marketing and practice development, Resolution Center operations and human resources.

As CEO and president, Taylor works closely with senior management and JAMS’ highly trained panelists to further the organization’s mission to remain at the forefront of the ADR industry by helping to resolve the most challenging disputes and give back to the communities in which it operates. She plays an instrumental role in the development and implementation of JAMS’ policies and strategies in line with new and emerging technologies and trends within the legal industry, including initiatives related to artificial intelligence, mass arbitration, international arbitration.

Throughout her over two decades with the organization, Taylor has been a key contributor to its growth across the United States and internationally. She served the past three years as president and before that role, senior vice president and chief legal and operating officer, where she oversaw the company’s day-to-day global operating activities. In addition, she worked with the general counsel to manage the overall risk of the company, advising management and the board with respect to transactions and negotiations.

Earlier in her career with JAMS, Taylor served as vice president of the East/Central Region, where she oversaw unprecedented growth and expansion efforts, led panelist recruitment, and directed business development, strategic planning and daily management of Resolution Centers in the region. As associate general counsel, and an expert on arbitration processes, she developed and oversaw the training of staff and neutrals and served on the JAMS National Arbitration Committee.

Taylor is a frequent writer, lecturer and speaker, and has developed ADR programs for business and government agencies. She has been recognized by the International Mediation Institute (IMI), Corporate Counsel Business Journal and the Orange County Business Journal for her commitment to excellence within the legal industry and Southern California business community.

Prior to joining JAMS, Taylor practiced law in Ventura County, California. She earned her J.D. from Ventura College of Law, where she later served as an adjunct professor. She is a member of the California State Bar.