- Request Access
Visit our website to create your account*.
*Only emails registered to open cases will be able to upload documents. If you do not see your case listed on the drop-down menu, please contact your JAMS Case Manager.
- Create Your Account
You will create a temporary password before being asked to provide a new password of your choosing.
- Receive Approval
For security purposes, your request will be approved by JAMS. You will receive an email confirmation when this occurs from OnBase@jamsadr.com, allowing you to log into the portal.
- Log In
Log into your account with your temporary credentials to select security questions/answers. You will be asked to create a new, secure password.
- Upload Your Documents
You can upload documents for your ACTIVE mediations at JAMS. Acceptable file formats
include:JPG, TIFF, BMP, PNG, GIF, MP3, MP4, AVI, WMV, MPG, MOV, QT, EML, PDF, Microsoft Office formats (DOC, DOCX, XLS, XLSX, XLMX, XLSM, PPTX, MSG).
- Determine Document Category
Select your ACTIVE case from the drop down. Assign a category for each document when uploading (ex: Brief, Exhibit, Email Correspondence).
- Search and View Uploaded Documents
Return to the portal homepage to search for uploaded documents by selecting a date range.
- Questions and Support
For questions and further assistance, please use the contact form available at the top of the screen.
Local Solutions. Global Reach. TM
JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.