CH. 3 - JAMS Difference
JAMS mediators augment their deep subject matter expertise and comprehensive knowledge of federal and state case law and statutes with extensive, ongoing training in ADR and developing trends, including academic research and recent court rulings on settlements. Known for their excellent customer service and efficiency in convening meditations, JAMS case managers—many of whom have strong backgrounds in the law—receive ongoing training on legal and procedural issues.
JAMS mediators and arbitrators successfully resolve cases ranging in size, industry and complexity, typically achieving results more efficiently and cost effectively than through litigation. JAMS neutrals are skilled in alternative dispute resolution (ADR) processes including mediation, arbitration, special master, discovery referee, project neutral, and dispute review board work.