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JAMS ADR Insights

Arbitration Online Mediation and Arbitration

Credibility Concerns About Virtual Arbitration Are Unfounded

The COVID-19 pandemic is forcing a stressed legal community to assess the pros and cons of conducting arbitrations by videoconference. Lawyers or arbitrators who suggest conducting hearings by videoconference are getting a lot of pushback — much of which is rooted in fear that videoconferencing will compromise an arbitrator's ability to reliably resolve credibility contests.

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