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JAMS ADR Insights

Online Mediation and Arbitration Mediation

Understanding The 5 Stages Of Mediation In A Virtual World

Mediation is a process with defined stages, each of which has a purpose. Whether the mediation is in person or takes place on a virtual platform like Zoom, the general process remains the same.

The rise of virtual mediation may, however, change the timing and manner of each stage. These changes may soon spread to in-person mediations and influence the expectations participants have for either process.

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