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JAMS ADR Insights


Spotlight: Hon. Sherrie L. Krauser (Ret.)

As a judge, I honed my listening skills: hearing inflection and emotion in voices, observing facial expressions and body language, yet always noting content and context. Those skills, coupled with the respect for the attorney-client relationship, are fundamental to mediation and arbitration, as well as to the trial court.

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JAMS Spotlight

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