JAMS Solutions for Health Systems
In health systems, hospitals, doctors’ groups and other medical organizations, internal disputes are not just disruptive to business operations, they may affect patient care and professional careers. Our custom programs tailored specifically to healthcare, allow providers to avert many foreseeable disputes and more quickly resolve others.
Our leadership in dispute resolution in the health field is fueled by the quality, experience, and diversity of our panelists, program designers, training personnel and professional staff. Through more than four decades of innovation, we have customized ADR offerings for a wide range of healthcare entities, with emphasis on:
Employment Disputes within Medical Organizations
With large professional teams, medical organizations frequently face employment disputes, including those related to high-level employment contracts, clinical privileges, human resources issues, harassment and discrimination claims, promotions, scheduling, discipline, firings and other issues.
Our tailored programs equip institutions with the tools and resources to respond to and resolve disputes before they escalate into costly litigation or arbitration. This may be accomplished through:
- Dispute resolution systems design – Creating mechanisms for efficiently addressing, resolving and preventing disputes and promoting confidence that complaints will be handled promptly and equitably
- Training – Understanding the tools and options available to prevent and resolve conflict in the health system environment; how and when to use negotiation, facilitation, mediation, conciliation, arbitration and other processes
- Early dispute resolution – Mediation and facilitation by a professional JAMS neutral for contentious matters
When physicians are denied clinical privileges, the stakes are high for all parties. The peer review hearing process must be administered fairly and objectively in accordance with all internal and external rules and standards.
These cases most often involve sensitive issues such as negligence, substance abuse and harassment.
JAMS has many panelists with deep healthcare legal knowledge who are experienced in presiding over peer review hearings in accordance with the Healthcare Quality Improvement Act (HQIA). They act as neutral hearing officers/peer reviewers, having no relationship to the hospital. This neutrality brings objectivity and transparency to the proceedings, building confidence in outcomes and avoiding the perception of conflicts of interest that may occur when resolution is sought through strictly internal means.
If you seek to expand your organization’s dispute resolution capacity through creative, proactive means, please contact email@example.com.
Overview of JAMS Solutions
Arbitration and mediation are the most recognized tools of alternative dispute resolution, and for good reason. They represent powerful, proven, cost-effective methodologies that can be used to equitably solve a wide variety of conflicts. But traditional mediation and arbitration are not the only tools available through JAMS.
Higher Education & Title IX
Colleges and universities need to manage, resolve and prevent conflict. As a worldwide leader in dispute resolution, JAMS is singularly qualified to provide a comprehensive range of unique and effective solutions for problems facing students, faculty and administration.
Training and Systems Design
JAMS Solutions Training, Systems Design and Early Dispute Resolution takes a proactive approach to conflict, helping to avoid or address it before relationships become strained, reputations are tarnished, lawsuit are filed and/or personnel leave or become disenchanted and disengaged. Through training and implementation of appropriate systems, we empower leaders and team members to identify and resolve conflicts early, quickly and effectively.
Local Solutions. Global Reach. TM
JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.
- JAMS Solutions
Virtual ADR Resources
- JAMS Videoconferencing Guide (PDF) ›
- Videoconferencing Tips & Techniques ›
- Virtual ADR & Security FAQ ›
- Virtual Arbitration FAQs ›
- HIPAA Compliance (PDF) ›