Mediation in the Spotlight: JAMS CEO Kim Taylor on KFOR Oklahoma’s News 4

JAMS CEO and President Kim Taylor joined KFOR Oklahoma’s News 4 for an interview highlighting the power of mediation. The conversation touched on why more people are turning to this form of dispute resolution.

Why Mediation Is on the Rise

Kim explained that mediation is no longer reserved for a narrow set of conflicts. Instead, it has become a go-to solution for a wide range of disputes. From neighbor disagreements and homeowners’ association issues to complex employment, contract or multiparty construction matters, mediation has proven effective.

The Advantages Over Court

When asked why someone might choose mediation instead of going to small claims court or filing a lawsuit, Kim was clear: The benefits are both practical and personal. Mediation allows parties to set their own schedule rather than wait their turn on a crowded court docket. They also have the ability to select a mediator with experience relevant to their situation.

Perhaps most importantly, mediation provides privacy. As Kim explained:

“It’s also confidential, which is important sometimes to parties, where they don’t have to worry about their dispute being sort of aired in the public eye. It also is a way to avoid a lot of protracted legal fees.”

The result is a process that is faster, more cost-effective and tailored to the needs of those involved.

What the Process Looks Like

Kim walked viewers through what a typical mediation session entails. Mediators often introduce themselves in advance, helping parties feel more at ease. On the day of mediation, there may be a brief joint meeting to review ground rules and set the tone. Then, the parties usually move into separate rooms.

The mediator’s role is to go back and forth, listening to each side, clarifying concerns and helping identify potential solutions. If an agreement is reached, it is reduced to writing—making it binding like any other contract.

For Those Without a Mediator

The interview closed with practical insights for people who may not be in a position to hire a professional mediator. Kim encouraged viewers to approach disputes in a way that they themselves would want to be approached: Stay calm, be friendly, listen and remain open to compromise. Even without formal mediation, respectful dialogue can lead to resolution.

As Kim’s interview underscored, mediation is more than just an alternative to litigation. It is an opportunity for parties to resolve disputes in a way that is flexible, confidential and empowering. For individuals, families and organizations alike, it can provide a path forward without the strain of the courtroom.

Learn More

If you’d like to explore mediation for your own dispute, visit our Mediation page to learn how JAMS can help.

If you’d like to watch the full interview, you can view it here.