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Mediation and Mediation Skills as Good Business Approach

Mediation and Mediation Skills as Good Business Approach

Mediation and Mediation Skills as Good Business Approach

Presented by Hong Kong International Arbitration Centre and Hong Kong Mediation Council
Sponsored by JAMS

About the Event

Mediation is essentially an assisted negotiation and while direct negotiation between the parties is the most efficient way of resolving disputes if this breaks down, the next best option is to involve a neutral third party to assist, utilizing a process framework which makes fruitful discussion safe and potentially productive.

How does this happen? While all mediations are unique, at the same time there are some recurrent themes around the people aspects of disputes that can emerge. Mediators use certain skills that can be applied in the business environment.

This seminar provides individuals with the opportunity to explore a more pragmatic approach to negotiation and developing a strategic approach that the negotiator will be able to apply.

By the end of this seminar, participants will have:

  • Identified the negotiation phase model Analyzed sources of conflict in negotiation
  • Identified essential components of effective (active) listening
  • Established different approaches in dealing with emotions
  • Examined the impact of external influences on negotiation strategy/outcome
  • Engaged in individual and group discussion

Featured JAMS Speaker: Ranse Howell, Director, International Operations

Date / Time

Monday, April 15, 2019
6:30 PM – 8:00 PM (China time)


Hong Kong International Arbitration Centre


Learn More & Register Now


For more information about registering for this event or our Asia-Pacific Practice, please contact Alister Beecher, JAMS Chief China Representative, at

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