Turning Virtual Representation into Virtual Success
Presented by JAMS Philadelphia
Date
Webinar Recording: LINK
The use of videoconferencing technology has become an increasingly critical part of limiting business disruptions throughout the legal industry, all while maintaining an exemplary level of service for each of us. Please join JAMS Philadelphia neutrals Hon. Annette M. Rizzo (Ret.), Jerry P. Roscoe, Esq., Hon. Diane M. Welsh (Ret.), JAMS training experts along with Philadelphia staff for an informative webinar.
Topics include:
- JAMS’ historical use of customized, virtual ADR
- What are the benefits of videoconferencing mediations?
- What equipment the parties need to participate.
- Logistics tips for how to appear on-line, preparing your background, selecting lighting, adjusting volume and other factors to ensure professionalism
- Preparation details: How to practice with your client before the day of the session and what they need to know in advance.
- How JAMS case management can assist you throughout the entire process.
- Virtual ADR and security
- Important steps to prepare for remote mediation versus in-person
- Becoming familiar with essential components of the process like breakout rooms, confidential communication, redundancy, group chats and more.
- Best practices for ensuring your in-person advocacy skills translate to remote mediations
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