A successful future requires labor and management to work together toward common goals. To do that, we need strong leaders who can build coalitions; who have the knowledge and skills to understand the needs and opportunities of where the construction industry is headed in the next 5, 10 and 20 years; and be willing to capitalize on the best practices of the industry. Above all, the future requires recruiting and retaining the best, most skilled workers into the industry. Partners in Progress 2022 is designed around the skills and knowledge necessary to meet these needs. We look forward to seeing you in Las Vegas on March 1 & 2, 2022!
JAMS Presenter:
Deirdre McCarthy Gallagher, Esq. JAMS Neutral and Associate Director of the JAMS Institute will present on Tuesday, March 1, 2022 from 11:45am - 12:45pm PST on "Conflict Resolution Strategies."
JAMS Presenter:
Deirdre McCarthy Gallagher, Esq. JAMS Neutral and Associate Director of the JAMS Institute will present on Tuesday, March 1, 2022 from 11:45am - 12:45pm PST on "Conflict Resolution Strategies."
This session will focus on improving participant skills in the resolution and prevention of conflict. The goal will be to bring all attendees to a higher understanding and skill level.
Topics covered will include:
Understanding conflict – dynamics; responses; barriers to resolution
Negotiation and process expertise to manage conflict – principled negotiation; positions v. interests
Conflict resolution skills – separating people from the problem; managing emotions; perspective-taking; preparing for and engaging in difficult conversations
Implementation – steps to build a culture equipped and oriented to manage conflict at the lowest level possible
Featured People
- Employment Law
- Governmental & Public Agency