Independent, Trauma-Informed Adjudication and Campus Dispute Resolution Services
JAMS provides impartial, compliant, and professional alternative dispute resolution (ADR) services to institutions of higher education across the United States.
JAMS helps colleges and universities handle Title IX grievance procedures by providing external hearing officers for sexual misconduct hearings, which typically follow internal investigations in response to complaints of policy violations. We also assist with faculty and staff disputes and policy enforcement.
Our services support compliance with Title IX, the 2020 Final Rule, and U.S. Department of Education mandates under the Education Amendments of 1972 (Title IX of the Education Act).
We promote fairness, due process, and transparency throughout the Title IX process, helping institutions meet evolving Title IX requirements that can strain campus resources.
Specialized Services Offered
Title IX Hearing and Resolution Services
- We act as impartial and neutral hearing officers and mediators to facilitate formal and informal resolution processes
- We provide written determinations based on the preponderance of the evidence, with supporting documentation
Student and Faculty Policy Adjudication
- Adjudicate non-Title IX complaints such as harassment, discrimination, and equity matters
- Support both one-time and ongoing engagements with appropriate facilitation services from
- Offer fair, impartial outcomes for cases arising outside the Title IX office process such as Titles VI and VII complaints
Administrative and Academic Dispute Resolution
- Mediate faculty grievance issues, peer conflicts, and cross-department challenges
- Resolve disputes involving academic leadership, human resources, or departmental teams
- Guide institutions through confidential, neutral resolution services outside formal complaint paths
- Ideal for ombuds-style interventions and informal processes
Why Partner With JAMS as Your External Title IX & ADR Provider?
- Neutrality and credibility: We address bias and conflict-of-interest risks by using a third-party adjudicator trained in Title IX requirements.
- Experience: With over 45 years in ADR, JAMS has served more than 65 campuses, including bothpublic and private institutions.
- Compliance: We will partner with institutional administrators to ensure compliance with their policies for formal and informal resolution proceedings.
- Flexibility: We help with both emergency and long-term needs. This is great for new Title IX complaints, support after complaints, or escalation cases.
Frequently Asked Questions
Q: Can JAMS serve as a Title IX decision-maker under the 2020 Final Rule?
A: Yes. Our professionals receive training and are experienced Title IX hearing officers. They issue decisions based on the evidence and institutional policies and procedures. They also assist with compliance with all grievance procedures and documentation requirements.
Q: Can you support both students and employees under Title IX?
A: Yes. Our services are for everyone in the academic community, both students and staff. We understand the details of handling sex-based complaints under Title IX of the Education Amendments of 1972.
Sep 30, 2025
Back to School 2025: Title IX Updates and How ADR Can Help Universities Resolve Disputes
As students return to campus this Fall, university leaders are stepping into a new semester following two notable Title IX developments this year. In January, a federal court overturned the Biden administration’s updated regulations, sending schools back to the stricter 2020 rulebook. Then in August, a Texas federal judge ordered Stephen F. Austin State University in Texas to reinstate three women’s sports teams, halting planned cuts in the face of a Title IX class action.
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