Insurance Disputes: Addressing Emerging Risks and Culture Climate Change

This program is designed to equip insurance industry professionals and legal practitioners with the tools and insights necessary to navigate settlement opportunities effectively. Focused on dispute resolution in the insurance context, JAMS neutral Rebekah Ratliff, CCLS, along with a panel of insurance industry professionals, will explore the dynamics of mediation from both the claims and legal perspectives— highlighting strategic preparation, communication styles, negotiation techniques, and best practices for equitable settlements. The program will provide underwriters, brokers, and attorneys with actionable strategies for resolution, ways to reduce litigation costs, and ideas to enhance collaboration between insurance professionals, legal teams and other stakeholders in the context of an ever-evolving culture climate.

Topics Covered

• The value of mediation in various phases of the insurance claims process
• Selecting the right mediator and understanding mediator styles
• Leveraging the mediator in the collaborative forum of mediation, to facilitate resolution
• Addressing common challenges including geopolitics, AI sanctions/trade wars, and broker behavior in the “soft market”
• Understanding communication styles and negotiation techniques during mediation