JAMS neutrals Commissioner Bradford G. Moore (Ret.) and Commissioner Eric B. Watness (Ret.) will examine why civility is foundational to effective advocacy, client confidence, and the profession’s reputation—then translate principles into practice with real-world examples and actionable strategies. Topics include:
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Why civility matters for advocacy, client trust, and professional reputation
- Practical techniques to maintain professionalism in high-conflict settings
- The role of civility in mediation—how respect and constructive communication can move parties from impasse to resolution
- How leading with civility elevates practice and strengthens the justice system’s integrity
Participants will leave with a renewed understanding of civility as a core professional strength that supports better outcomes and fosters respect across legal settings.