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Insurance disputes in flux: navigating emerging risks, culture and climate

As global risks evolve faster than policy language can adapt, UK insurers must rethink how disputes are prevented and resolved

The insurance industry is facing a convergence of complexity that’s testing the limits of traditional dispute resolution. For Rebekah Ratliff, former commercial claims specialist turned mediator and arbitrator, the pace of change since COVID has revealed gaps in policy wording, triggered litigation risk, and underscored the need for multidisciplinary collaboration across the sector.


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The insurance industry is facing a convergence of complexity that’s testing the limits of traditional dispute resolution. For Rebekah Ratliff, former commercial claims specialist turned mediator and arbitrator, the pace of change since COVID has revealed gaps in policy wording, triggered litigation risk, and underscored the need for multidisciplinary collaboration across the sector.


Full article below:

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