Skip to main content

The Art of Guiding the Mediation Process

There are various forums where people can participate in conciliation efforts to reach a resolution. Generally speaking, most people try to avoid conflict, and parties are happier when they can resolve a dispute and move on. Mediation is a collaborative form of dispute resolution that allows the parties to work together to resolve their conflict. The mediation process is anchored in trust and effective communication. Every case is different, and each party arrives at the table with certain goals in mind and a strategy for achieving them. Their needs define their goals, which dictate their behaviors. The mediator plays the important role of “shepherd” in the negotiation process. The parties can impede the prospect of settlement, and so can the mediator—by their approach.

Full article below: 

Open in new window

There are various forums where people can participate in conciliation efforts to reach a resolution. Generally speaking, most people try to avoid conflict, and parties are happier when they can resolve a dispute and move on. Mediation is a collaborative form of dispute resolution that allows the parties to work together to resolve their conflict. The mediation process is anchored in trust and effective communication. Every case is different, and each party arrives at the table with certain goals in mind and a strategy for achieving them. Their needs define their goals, which dictate their behaviors. The mediator plays the important role of “shepherd” in the negotiation process. The parties can impede the prospect of settlement, and so can the mediator—by their approach.

Full article below: 

Open in new window

Related Topics

Latest Insights

View All Latest Insights
Banner with “Stay Connected” text, subscribe and events buttons, and a photo of people networking in a modern office.

Stay Connected

Sign up to hear about upcoming events or to access information or recordings of past events and webinars.

Subscribe View All Events
Scroll to top