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JAMS Higher Education & Title IX

JAMS Launches JAMS Solutions for Higher Education

New Practice Area Provides Effective Solutions for Disputes Affecting Students, Faculty and Administration 

General Announcements

Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce the launch of JAMS Solutions for Higher Education, focused on providing services unique to higher education, including Title IX adjudications and appeals, faculty and administration dispute prevention and resolution, investigation services and other solutions to problems affecting colleges and universities.

JAMS Solutions for Higher Education resulted from a crucial need for neutral third parties to help address sensitive issues that are a reality on campuses throughout the nation. The stakes are too high, and we have solutions. We are committed to providing our expertise to manage, resolve and prevent these situations.

- Chris Poole, JAMS President and Chief Executive Officer

JAMS can also provide services to fully lead investigations into allegations of wrongdoing within educational systems, such as discriminatory hiring and promotion and other unlawful conduct. JAMS brings objectivity to disputes, which reinforces principles of fairness and independence within otherwise closed systems that often create the perception of conflicts of interest for colleges and universities.

Many colleges and universities are finding themselves under scrutiny and the subject of harsh headlines for how they’ve handled sexual assault and harassment cases on campus. The #MeToo movement has created a culture of accountability, and these circumstances are calling for new ways to deal with often difficult situations.

- Kimberly Taylor, Esq., JAMS Senior Vice President and Chief Legal and Operating Officer

JAMS Solutions can be adopted in whole or in part, independent from or in conjunction with pre-established institutional policies and procedures. Schools are assigned a dedicated administrative contact to ensure that requests are accommodated efficiently.

In addition to the flexible implementation process, JAMS Solutions can provide savings that outweigh direct costs. Addressing disputes early and properly helps to contain litigation expenses, which includes hard costs such as quantifiable legal expenditures, as well as soft costs such as loss of productivity. Mishandled matters can result in instances of lost donations from alumni and damage to a school’s brand, which can affect application numbers and enrollment—already a large concern within higher education. Resolving disputes with the assistance of a third party can preserve meaningful relationships and help protect reputations, which schools spend decades creating.

A comprehensive and customizable selection of training programs is also available from JAMS to meet the changing needs and obligations of higher education. Primary areas of expertise are in the realms of negotiation, mediation, arbitration, systems design and decision making, with subspecialties in psychology, economics and law.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. With 27 locations, JAMS and its nearly 400 panelists are responsible for resolving thousands of the world’s important cases every year.

JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

More information is available at, and you can connect with us on Twitter and LinkedIn.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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