Skip to main content
Coronavirus (COVID-19) Advisory for JAMS Visitors (March 13, 2020)

Coronavirus (COVID-19) Advisory for JAMS Visitors (March 13, 2020)

JAMS Mediation, Arbitration, ADR Services

General Announcements

NOTICE: See JAMS CEO Update on our Response to the Coronavirus (COVID-19) Outbreak

Protecting the Health of JAMS Visitors: JAMS is addressing COVID-19 developments by taking pro-active steps to protect the health of employees and visitors to JAMS Resolution Centers and offices throughout the world. We have communicated with our neutrals and employees about best practices and guidelines to avoid the spread of viruses, and have a multi-pronged action plan in place. Visitors can expect to find alcohol-based hand sanitizers and tissues throughout all common areas. Cleaning sprays and wipes will also continue to be provided to clean and disinfect frequently touched objects. Building managers will regularly clean and disinfect building common areas.

Technology Options Available for Remote Hearing Participation: Please do not come to a JAMS Resolution Center when you are sick. You may contact a JAMS case manager or business manager who will work with you and the other participants to utilize video conferencing and other technology.

We have urged our neutrals and associates not to come into a Resolution Center while they are experiencing respiratory symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills or fatigue. We request the same of all visitors.

Currently, the Centers for Disease Control and Prevention recommends that people remain at home until at least 24 hours after they are free of fever (100 degrees F or 37.8 degrees C) or signs of a fever without the use of fever-reducing medications.

JAMS Contact Information: We ask that you notify the local manager immediately if you or anyone who will accompany you to a JAMS hearing has traveled within areas that have travel restrictions within the last 3 weeks. Please also monitor the Center for Disease Control & Prevention or the World Health Organization websites for the latest information about the coronavirus.

Please know that JAMS management is closely monitoring developments related to COVID-19 and will make updates as appropriate.  Thank you.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

Scroll to top