The coronavirus pandemic has changed how we do everyday things like connecting with friends and buying groceries, and it has affected our alternative dispute resolution (ADR) efforts as well. Parties with pending arbitration hearings have been considering using various videoconferencing platforms instead. JAMS has been developing and promoting the use of remote technology for a number of years, and in recent weeks has increased its frequency of virtual trainings for its neutrals on various platforms such as Zoom. Of course, parties are free to choose any other platform that suits their needs.
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