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JAMS Pathways

JAMS Pathways

Turn the Corner on Conflict

Whatever organizational challenges you face, we have a program that’s right for you

The Problem

A sensitive issue no one wants to discuss. Relationship problems that could become a public relations nightmare. An internal conflict that could lead to legal action and challenges retaining employees. Don’t let conflict pull at your organization’s productivity. Whatever the topic, however large or small the conflict, we can help you navigate it. Our proactive process, honed over 40 years of mediation experience, is designed to guide you toward common ground and create lasting, positive change.

A Pathway to Success

JAMS Pathways™ offers an integrated and fresh approach to problem solving based on proven methods of dispute resolution, helping to avoid conflict or address it before relationships become strained, reputations are tarnished, lawsuits are filed and/or employees leave and become disenchanted or disengaged. Through training and implementation of appropriate systems, we empower leaders and team members to identify and resolve conflicts early, quickly and effectively.

JAMS Pathways™ starts with a deep dive into the issues and goals associated with each matter. Based on our findings, Pathways professionals will design, provide and oversee a system of targeted training, neutral facilitation and early dispute resolution services for organizations that can help make any workplace more productive.

Meet Richard Birke

The chief architect of JAMS Pathways™ is Richard Birke, vice president of JAMS and the executive director of the JAMS Institute—the teaching and training arm of the company.

Mr. Birke is a hands-on leader who has designed client curricula based on the knowledge he has gained mediating, teaching and training, and in conjunction with other trainers and systems designers, he has delivered those services to organizations.

Prior to joining JAMS, Mr. Birke was a trial lawyer in the greater Boston area, a graduate student at Harvard Law School, associate director of the Stanford Center on Conflict and Negotiation, and a lecturer at Stanford Law School.

In 1993, he became a law professor at Willamette University and director of its Center for Dispute Resolution.

Richard has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation, taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas.

The Pathways Team

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