JAMS Opens New Miami Resolution Center, Expanding ADR Services in South Florida

JAMS has officially opened its new Miami Resolution Center, a cutting-edge facility designed to support the growing demand for alternative dispute resolution (ADR) in the region. Located in One Biscayne Tower, this new space offers a seamless blend of advanced technology, modern design and a welcoming atmosphere, reflecting Miami’s status as a hub for international business and law. With breathtaking views of Biscayne Bay and state-of-the-art amenities, the center is set to enhance the ADR experience for clients, attorneys and neutrals alike.

A Grand Opening to Remember

To celebrate the launch of the Miami Resolution Center, JAMS hosted a Cafecito & Cocktails open house event that welcomed clients, neutrals and members of the legal community. Our guests explored the thoughtfully designed space, which features 15 conference rooms, a fully equipped arbitration room and high-tech meeting areas tailored for hybrid and virtual proceedings.

The new Miami Resolution Center reflects JAMS’ commitment to providing top-tier case management and dispute resolution services to clients both locally and globally. Recognizing the high stakes and stress that often accompany disputes, the space was designed to offer the necessary tools and a welcoming environment, making sure that clients feel at home as they work toward resolution.

The event provided a chance for members of the legal and business communities to connect, discuss the evolving ADR landscape and see firsthand how JAMS is raising the bar for dispute resolution in Miami.

A Space Designed to Meet the Needs of Today’s ADR Landscape

JAMS has been a trusted provider of ADR services in Florida for over a decade. With the opening of the new Miami Resolution Center, the organization has expanded its ability to serve the region’s diverse and dynamic legal market.

In an interview with Law360, Kimberly Taylor, JAMS’ CEO and president, shared that when selecting a new location for the Miami Resolution Center, the goal was to create a space that offers the comfort, amenities, and support needed for the dispute resolution process. She emphasized that the new Resolution Center at One Biscayne Tower achieves this vision and expressed excitement about welcoming parties to the space.

With Florida’s legal community rapidly growing and Miami ranking among the top cities in national demand for attorneys, ADR has become an increasingly vital tool for resolving disputes efficiently. The city’s international business environment, coupled with the post-pandemic backlog in court cases, has fueled interest in mediation and arbitration as effective alternatives to traditional litigation.

A Roster of Neutrals With Global Experience

JAMS’ panel in Miami includes mediators and arbitrators with extensive experience in complex domestic and international disputes. Many of the neutrals have backgrounds in international arbitration institutions and deep knowledge of key industries throughout Florida and Latin America.

Miami’s Expanding ADR Landscape

In an article in the Daily Business Review, Stacey Harrison, vice president of operations for JAMS, highlighted the growing demand for bilingual and multilingual mediators and arbitrators in Miami, driven by the city’s large Spanish- and Portuguese-speaking populations. Professionals fluent in these languages have a distinct advantage in serving the region’s diverse legal landscape. JAMS offers neutrals who are fluent in both Portuguese and Spanish, providing clients with industry-specific experience in real estate, health care, and international disputes. By assembling a panel of top-tier neutrals, JAMS delivers efficient, cost-effective, and culturally attuned dispute resolution solutions tailored to the needs of this dynamic market.

The Future is Bright

The opening of the Miami Resolution Center is a testament to JAMS’ ongoing investment in the legal communities it serves. With a premier location, a diverse and accomplished panel, and the latest in ADR technology, the center is poised to play a pivotal role in resolving disputes in Miami and beyond.

Florida serves as a key business hub for the southeastern U.S. and a vital connection to Latin America. With Miami’s rapid growth and sophistication, JAMS designed its new space to reflect the city's global reputation, incorporating sweeping views of the bay into its aesthetics. The new Resolution Center is a testament to JAMS’ commitment to supporting both regional and international ADR needs in this dynamic and vibrant city.

With a strong foundation in place, JAMS Miami is ready to support the next era of dispute resolution in Florida and the international legal community.