Join JAMS Neutrals, Hon. Lynn Duryee (Ret.) and Stephen Sulmeyer, J.D., Ph.D., for a webinar on the basic concepts related to the psychology of conflict and how to apply them in practice. This program will teach you how to increase your comfort level with the emotional dimension of disputes and help you recognize what’s going on psychologically beneath the legal arguments.
The webinar will cover:
- The basic principles of psychology that are relevant to mediations, especially when it comes to understanding what’s happening when things get difficult
- How to handle your own emotions on the other end of difficult clients, lawyers and mediators
- How to identify the “emotional case”: the parties’ nonmaterial interests, core needs, and identity needs
- How to manage the legal case and the emotional case that are both fundamental components of every dispute
- The impact of Zoom
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