The Power of Empathy and Chemistry of Trust in the Workplace
Presented by Maryland LERA
The Power of Empathy and Chemistry of Trust in the Workplace
JAMS neutral Genesis Fisher, Esq. will join a zoom webinar to discuss dispute and conflict resolution skill building in labor-management relations. This session will demonstrate how labor-management professionals can build empathy and trust and improve their problem-solving success. The session will include resolution techniques drawn from the research of Kurt Lewin, Morton Deutsch, Roger Fisher, and William Ury.
Speakers:
- Genesis Fisher, Esq., Mediator and Arbitrator at JAMS
- Renée Mayne, Independent Mediator and Arbitrator