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JAMS Announces Updated Arbitration Rules

JAMS Announces Updated Arbitration Rules

Updated Rules support the legal industry’s transition to virtual and hybrid proceedings, clarify arbitrator authority throughout the resolution process

General Announcements

Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce it has revised and updated its Construction, Expedited Construction, Employment, Comprehensive and Streamlined Arbitration Rules & Procedures, effective June 1. Updates incorporated into these sets of Rules reflect the latest developments and trends in arbitration, including the transition to virtual and hybrid proceedings.

This past year saw unprecedented change to the way arbitration proceedings were conducted, and these updated Rules reflect our commitment to meeting the needs of the legal and ADR communities. We believe these Rules will support our skilled arbitrators as they continue to provide exceptional service.

- Chris Poole, JAMS CEO

Following the rollout of JAMS Access, a centralized, secure online case management platform for parties to access case information, the Rules include language to align electronic filing with the functionality of this new system. Rules were also revised to make explicit the arbitrator’s full authority to conduct hearings in person, virtually or in a combined form, and with participants in more than one geographic location.

Solidifying the flexibility for proceedings to be conducted in person, virtually or following a hybrid model is crucial to ensuring security and accessibility for all parties involved.

- Richard Chernick, Vice President and Managing Director of the JAMS Arbitration Practice.

Additionally, Rules were created or revised to clarify the arbitrator’s authority to approve discovery of third parties in consumer or employment arbitration proceedings, and JAMS’ authority to grant an extension for filing a response or counterclaim prior to the appointment of an arbitrator, among other key changes.

The following are links to summaries of revisions for the Construction, Expedited Construction, Employment, Comprehensive and Streamlined Arbitration Rules & Procedures. 


About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized in-person, virtual and hybrid resolution services locally and globally through a combination of industry-specific experience, first-class client service, the latest technology and highly trained mediators and arbitrators.

With a roster of over 400 neutrals and 29 locations, JAMS resolves thousands of the world’s important cases every year. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person, virtual or hybrid hearings.

More information is available at, and you can connect with us on TwitterLinkedInFacebook and our JAMS ADR blog. To learn about diversity, equity and inclusion initiatives at JAMS, visit

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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