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JAMS Promotes Kimberly Taylor to President

JAMS Promotes Kimberly Taylor to President

Current chief legal and operating officer will oversee overall JAMS operations

General Announcements

Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, announced today that Kimberly Taylor, Esq., has been promoted from chief legal and operating officer to president, effective April 1.

In her new role, Ms. Taylor will be responsible for overall operations at the organization, with oversight of business functions including panel relations, marketing and practice development, Resolution Center operations and human resources. She will work closely with Chief Executive Officer Chris Poole and Chief Financial Officer Nate Brooks to handle the implementation of policies and strategy.

 Kim has played a critical role at JAMS since she joined us over 20 years ago. She is a highly respected leader in our organization, and I, along with our board of directors and senior management, enthusiastically support her promotion to president. I look forward to continuing to work closely with Kim and leading our organization as we continue to evolve and meet the needs of the legal and business communities.

- Chris Poole, JAMS Chief Executive Officer 

I am honored to take on this important role at JAMS. I truly enjoy working with the talented professionals at JAMS and know we are at the forefront of the ADR industry. I look forward to the coming years as we continue to build our offerings and remain a leader in ADR services.

- Kimberly Taylor, JAMS President 

Ms. Taylor joined JAMS in 1999 as general manager and has since served as vice president and associate general counsel and, most recently, as senior vice president and chief legal and operating officer. Her roles have included overseeing regional growth and expansion efforts, developing neutral and staff training, overseeing operations in the United States and abroad, and working with JAMS General Counsel Sheri Flame Eisner to manage overall risk of the company. She is a frequent writer, lecturer and speaker, and has developed ADR programs for business and government agencies. Taylor serves as co-chair on the board of the International Mediation Institute.

Prior to joining JAMS, Taylor practiced law in Ventura County, Calif. She earned her J.D. from Ventura College of Law. She is a member of the California State Bar.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

With a roster of over 400 neutrals and 29 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.

More information is available at, and you can connect with us on Twitter, LinkedIn, Facebook and our JAMS ADR blog.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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