JAMS Expands JAMS Next With the Addition of Steno, a Modern Court Reporting Service

Irvine, Calif. – JAMS, the premier provider of alternative dispute resolution (ADR) services worldwide, today announced that it is incorporating Steno®, a modern, tech-enabled court reporting service, into its JAMS Next services suite. Steno partners with experienced certified stenographic court reporters, pairing their expertise with purpose-built technology to streamline proceedings while maintaining high standards of quality and reliability. Steno’s services include real-time transcription, next-day delivery options, video synchronization, and dedicated technical support for each proceeding, supporting an accurate official record and a seamless experience from start to finish.

“As arbitration continues to evolve, JAMS is focused on offering solutions that simplify proceedings without compromising quality. Steno is designed to integrate trusted court reporting and technology into the arbitration process, allowing parties and neutrals to remain focused on resolving disputes efficiently.”

Kimberly Taylor, JAMS CEO and president

Through collaboration with experienced stenographic court reporters, videographers, and interpreters who understand the demands of arbitration, Steno delivers comprehensive court reporting services supported by concierge-level responsiveness. Each proceeding is treated as a priority, with hands-on technical and service support from scheduling through transcript delivery.

At the core of Steno’s service are certified stenographic court reporters and dedicated technical professionals who support each proceeding, producing an official record that is accurate, reliable and handled with care. Steno’s technology is designed to complement the judgment, skill and professionalism that high-quality arbitration demands.

“Steno will help JAMS take court reporting to the next level as we continue to look toward building resources for the next generation of ADR. The service’s real-time capabilities will enable us to continue to offer top-tier service against a quickly evolving technological landscape.”

William Zauner, JAMS CIO and senior vice president

Steno Connect for Zoom integrates directly with videoconferencing platforms for straightforward exhibit handling during remote proceedings. Users can also transform hours of testimony into actionable insights within minutes with Transcript Genius. Parties can generate customized summaries, detect contradictions and surface key admissions with AI that understands legal context and terminology. Every insight comes with linked citations for instant verification.

Steno supports proceedings conducted in select JAMS Resolution Centers and integrates with hearing room technology as needed. Parties should contact JAMS to confirm availability based on the location of their proceeding. Attorneys interested in using Steno as part of their arbitration proceedings can access the service here, and can learn more about Steno here.

About JAMS – The Way Forward

JAMS is the premier provider of alternative dispute resolution (ADR) services worldwide, handling more than 21,000 cases annually. With over 500 neutrals and 29 locations, JAMS delivers efficient, cost-effective and impartial solutions for business and legal disputes at any stage of conflict. Since its founding in 1979, its distinguished panel has included retired federal and state court judges, former litigators, transactional attorneys and other ADR professionals with deep industry and practice area experience. JAMS offers customized in-person, virtual and hybrid resolution services to provide a seamless experience through concierge-level client care, highly skilled case managers and advanced technology.

Building on this foundation, JAMS Pathways provides organizations with early conflict resolution, facilitation and training, helping teams prevent disputes before they escalate.

With a legacy of trust and innovation, JAMS helps parties find the way forward so they can focus on what matters most. Learn more at www.jamsadr.com and connect with us on LinkedIn, Facebook, X and the JAMS ADR blog.

* Please note that use of this service requires the agreement of all parties. JAMS receives 5% of fees from Steno for this referral. Service availability varies by location. Please contact your JAMS case manager to confirm availability.