JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators.
JAMS doesn’t just resolve disputes - we solve problems.
Arbitration Services
Arbitration Services
JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.
Rigorous preparation. Creative solutions. Persistent follow-up. We work diligently every step of the way-from pre-mediation calls to post-mediation follow-up to help all parties arrive at the best possible outcome to their dispute.
Unbiased, confidential case evaluation from the best legal minds in the business. We provide attorneys with advisory opinions allowing you to fine-tune arguments, reassess settlement options, manage client expectations—and ultimately proceed with a winning strategy.
Traditional mediation and arbitration are not the only tools available through JAMS. In some situations other approaches are more appropriate, effective and/or economical. These options, customized for specific organizations, industries and events, can prevent conflicts before they arise or provide more flexible, scalable and creative resolution paths when conflicts do emerge.
Learn about JAMS Solutions
International & Cross-Border Services
International & Cross-Border Services
JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute.
In a recent episode of “Mr. Biz Radio,” Nate Brooks—executive vice president, chief financial officer and chief operating officer of JAMS—joined host Ken Wentworth to discuss the evolution of alternative dispute resolution (ADR), the strategic shifts at JAMS and how leadership and innovation are shaping the future of the legal services industry.
From overlapping class actions and regulatory uncertainty to layered insurance and rigid parties, complex mediations demand more than a conference room and opening offers. They require planning, emotional insight and strategic flexibility, according to three seasoned JAMS mediators.
In 2000, Congress embraced “electronic” contracting by enacting the federal Electronic Signatures in Global and National Commerce (“ESIGN”) Act, 15 U.S.C. § 700. It noted that “a signature, contract, or other record relating to such [electronic] transaction may not be denied legal effect, validity, or enforceability solely because it is in electronic form.”1 ESIGN includes not just contracts with electronic signatures, but also contracts formed when a consumer manifests assent via “clickwrap” or “browse-wrap”2 (collectively, “Wrap Agreements”). Definitions in this arena are still not entirely clear, but generally, “clip-wrap” agreements include consumers “agreeing” to a vendor’s terms and conditions (“TAC”) by clicking on an electronic “accept” dialog box or popup window. “Browse-wrap” agreements typically refer to a more passive approach with language advising that by continuing to use a service or by proceeding from a home page to a subsequent page, the customer is assenting to a seller’s TAC.