JAMS President Kimberly Taylor said her company has seen a jump of almost 30% over 2020.

"It's even better than we expected," Taylor said. "Our business is up literally everywhere across the country. Virtually every resolution center is busy. The vast majority of all of our neutrals have seen an increase in their practices even over 2019 levels, and that's across the board: mediation and arbitration, and across all different case types."

Business and commercial cases have remained JAMS' main activity, largely driven by the energy and health care sectors, Taylor said. Employment cases have grown the fastest, she added, with a lesser increase in business interruption claims. Barron said ADR Services has seen an uptick in wildfire cases.

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