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JAMS Named Best Online ADR Resource in The National Law Journal “Best Of” Survey

JAMS Named Best Online ADR Resource in The National Law Journal “Best Of” Survey

Awards Resolution Center News

Washington, D.C. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce that it was recognized as the top “Online ADR Resource” in The National Law Journal’s annual “Best Of” list.

The National Law Journal ranks the top legal products and service providers each year across several categories based on survey results from attorneys and law firm administrators in the Washington, D.C., area.

JAMS has long prioritized making the dispute resolution process accessible for all parties by integrating virtual offerings. As the COVID-19 pandemic required a rapid shift to remote work, JAMS executed a smooth transition to virtual ADR services, ensuring its neutrals and case managers were able to continue to support the needs of the legal community during this challenging time. Further recognizing the need for streamlined online access, JAMS launched JAMS Access in August, which created a secure online case management platform for neutrals, attorneys and case managers to easily access case information.

JAMS, long known for exceptional service, also offers unique benefits to attorneys and their clients resolving disputes through virtual ADR including:  neutrals experienced in resolving hundreds of cases remotely; pre-hearing training and demonstrations on technology and protocols used during virtual dispute resolution; and a skilled, remote casement management team including dedicated virtual moderators.

We are proud to have our ongoing efforts recognized as we work to ensure parties are able to have online access to our services. When the pandemic began, we saw an immediate need and opportunity to move the needle in online accessibility. Our recognition here is a testament to the ability of our neutrals and associates to quickly acclimate to this year’s challenges and maintain the trust of the legal community.

- Chris Poole, JAMS President and CEO

The National Law Journal is the D.C.-based news affiliate of ALM. The full list of recipients can be viewed here. JAMS was also recognized as a top Online ADR Resource by ALM’s regional affiliates in California, Texas, Florida and New England.

About JAMS – Local Solutions. Global Reach. 

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

With a roster of over 400 neutrals and 29 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.

More information is available at, and you can connect with us on TwitterLinkedInFacebook and our JAMS ADR blog.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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