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JAMS Recognized as Best ADR Provider in Texas Lawyer’s “Best Of” Survey

JAMS Recognized as Best ADR Provider in Texas Lawyer’s “Best Of” Survey

JAMS named best ADR provider in Austin, Dallas and Houston and top “Online ADR Resource” in Dallas

Awards Resolution Center News

Dallas – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce that it was named the top “Alternative Dispute Resolution (ADR) Provider” in Austin, Dallas and Houston in the Texas Lawyer’s annual “Best Of” list. JAMS was also recognized as the top “Online ADR Resource” in Dallas.

The Texas Lawyer ranks the top legal products and service providers each year across several categories based on survey results from attorneys and law firm administrators in Texas.

JAMS has long prioritized making the dispute resolution process accessible for all parties by integrating virtual offerings. As the COVID-19 pandemic required a rapid shift to remote work, JAMS executed a smooth transition to virtual ADR services, ensuring its neutrals and case managers were able to continue to support the needs of the legal community during this challenging time. Further recognizing the need for streamlined online access, JAMS launched JAMS Access in August, which created a secure online case management platform for neutrals, attorneys and case managers to easily access case information.

JAMS, long known for exceptional service, also offers unique benefits to attorneys and their clients resolving disputes through virtual ADR, including neutrals who have resolved hundreds of cases remotely; pre-hearing training and demonstrations on technology and protocols used during virtual dispute resolution; and a skilled remote case management team, including dedicated virtual moderators.

We are proud of the work that our Texas neutrals have carried out this year. The pandemic has ignited a need for adaptable solutions and creativity. This recognition highlights the impressive way our neutrals and staff met the needs of the legal community during a particularly challenging year.

- Chris Poole, JAMS President and CEO

Texas Lawyer is the Texas-based news affiliate of ALM. The full list of recipients can be viewed here. JAMS was also recognized as a top “Online ADR Resource” by ALM’s regional affiliates in California, Florida, New England and Washington, D.C.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

With a roster of over 400 neutrals and 29 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.

More information is available at, and you can connect with us on Twitter, LinkedIn, Facebook and our JAMS ADR blog.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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