Skip to main content
JAMS Reopens Additional U.S. Resolution Centers in San Francisco and Chicago

JAMS Reopens Additional U.S. Resolution Centers in San Francisco and Chicago

Two additional resolution centers reopen this week, following local government guidance

General Announcements Resolution Center News

Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is opening the JAMS San Francisco and Chicago Resolution Centers as shelter-in-place orders are lifted.

Adding to the phased and gradual reopenings of JAMS Resolution Centers over the last two weeks, San Francisco and Chicago are now open and scheduling in-person hearings, bringing the total number of reopened offices to 14. JAMS is continuing to carefully follow local government regulations and guidance issued by the Centers for Disease Control to meet all necessary precautions and safety measures.

As we’ve carefully started to bring people back into our resolution centers for in-person matters, we are committed to providing a safe environment for our associates, neutrals and clients, which will always be our top priority. We appreciate the trust our clients have put in us to help resolve their cases, and we will continue to do everything we can to continue delivering the service and expertise that is expected from JAMS.

- Chris Poole, JAMS President and CEO

JAMS has implemented extensive safety measures to minimize the risk of exposure to the coronavirus, including the following:

  • Following extensive cleaning and sanitizing protocols and procedures
  • Providing personal protective equipment to all staff and neutrals (and providing masks for clients who may not have one)
  • Adding plexiglass partitions to reception desks
  • Ensuring hand sanitizer is readily available throughout each center
  • Establishing interaction protocols, including directing foot traffic, setting meeting room capacities and limiting the number of clients in each center at a given time

JAMS is also continuing to offer clients the ability to conduct arbitrations and mediations virtually.

For more information on the reopening of our resolution centers, including safety measures and reopening updates, please visit

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

With a roster of nearly 400 neutrals and 28 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.

More information is available at, and you can connect with us on TwitterLinkedIn and our JAMS ADR blog.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

Scroll to top