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JAMS Boston Mediation Arbitration

JAMS Relocates Boston Resolution Center

New facility includes flexible conference spaces and state-of-the-art technology for in-person, virtual and hybrid proceedings

Resolution Center News

Boston – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is proud to announce that it has relocated its Boston Resolution Center. Located at One Boston Place, the new location offers stunning views of the Custom House, Boston Harbor, Boston Common and the Charles River.

The design features a modern but timeless executive aesthetic with open spaces that promote circulation and natural light. The center also includes conference rooms that are outfitted to support in-person, virtual and hybrid proceedings; secure arbitration rooms for confidential cases or documents; and luxury ancillary seating throughout for clients and neutrals. The largest arbitration room features side-by-side 86-inch monitors to allow for viewing documents on one screen and parties on the other.

We are excited to welcome attorneys and their clients to the new Boston Resolution Center. Providing first-class service in a comfortable and modern space for attorneys and their clients is a top priority for JAMS. The office is thoughtfully designed and features the space, amenities and technology to support seamless virtual, in-person and hybrid proceedings, which is essential for today’s changing work environment.

- Chris Poole, JAMS CEO

At its new location, the Resolution Center has 12 conference rooms, six of which offer video capabilities; outlets in all conference rooms; and a centrally located wireless printing niche. The space was designed to promote comfort for all parties throughout the dispute resolution process and offers seating areas outside of conference rooms, a Wellness Room, a client lounge, signature JAMS Café with a variety of high-quality snack and beverage options, and a scheduling and marketing monitor within the reception area.

The address for the new Boston Resolution Center is 201 Washington Street, Suite 3300 Boston, MA 02108.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective, and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized in-person, virtual, and hybrid resolution services locally and globally through a combination of industry-specific experience, first-class client service, the latest technology, and highly trained mediators and arbitrators.

With a roster of over 400 neutrals and 29 locations, JAMS resolves thousands of the world’s important cases every year. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person, virtual or hybrid hearings.

More information is available at, and you can connect with us on TwitterLinkedInFacebook and our JAMS ADR blog. To learn about diversity, equity, and inclusion initiatives at JAMS, visit

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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