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Rebekah Ratliff, CCLS, Receives Business Insurance’s 2023 Alonzo Herndon Award

Rebekah Ratliff, CCLS, Receives Business Insurance’s 2023 Alonzo Herndon Award

Recipient recognized for commitment to diversity and inclusion efforts in the insurance industry

Awards Panelist News

Atlanta – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce that Rebekah Ratliff, CCLS, is the recipient of Business Insurance’s 2023 Alonzo Herndon Award.

Launched in 2021, the award, presented by Business Insurance’s Diversity, Equity and Inclusion (DE&I) Institute, recognizes an individual dedicated to supporting diversity and inclusion efforts in the insurance industry. The award is named in honor of Alonzo Herndon, a visionary businessman who, more than 100 years ago, founded what would become the Atlanta Life Insurance Co., one of the United States’ largest and most successful Black-owned businesses.

Each year, the recipient is selected by the board members of the DE&I Institute based on nominations received from individuals and organizations across the insurance sector.

“Rebekah Ratliff is a fierce advocate and leader working to shape the future of ADR to be more inclusive and equitable for all. Her decades of experience within the insurance industry and long-standing commitment to serving as a trusted dispute resolution professional for parties are what make her such an excellent panelist. We congratulate her on this outstanding award.” 

- Chris Poole, JAMS CEO

Ms. Ratliff is the founder of Capital City Mediations, LLC, a division of CCM Consulting Associates, LLC, an executive-level DE&I consulting and training company. She is first vice chair of the national bar Association’s Alternative Dispute Resolution Section, a board member and former president of the National African American Insurance Association (NAAIA Atlanta) and a vice chair of the American Bar Association Dispute Resolution Section’s Diversity Committee. Additionally, she is a regular speaker on a variety of ADR topics before legal and insurance professional organizations and law schools.

Ms. Ratliff joined JAMS in 2021 and has over 25 years of experience in evaluating, negotiating and settling complex casualty claims loss matters nationwide and internationally, with settlements totaling in the millions of dollars. She is an adjunct professor at Howard University School of Law, teaching an insurance-related ADR curriculum that she created.

The award will be presented at the annual Business Insurance Diversity & Inclusion Conference from September 12 through 14 in Chicago. More information about the award can be found here.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized in-person, virtual and hybrid resolution services locally and globally through a combination of industry-specific experience, first-class client service, the latest technology and highly trained mediators and arbitrators. 

With a roster of over 400 neutrals and 30 locations, JAMS resolves thousands of the world’s important cases every year. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person, virtual or hybrid hearings. 

More information is available at, and you can connect with us on TwitterLinkedInFacebook and our JAMS ADR blog. To learn about diversity, equity and inclusion initiatives at JAMS, visit

Featured People

Rebekah Ratliff, CCLS
  • Business Commercial
  • Civil Rights
  • Construction
  • Construction Defect
  • Employment Law
  • Governmental & Public Agency
  • Higher Education & Title IX
  • Insurance
  • International & Cross-Border
  • Personal Injury
  • Securities

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

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