Skip to main content
JAMS Launches JAMS Access Online Case Management Portal to Manage Cases Anytime, Anywhere

JAMS Launches JAMS Access Online Case Management Portal to Manage Cases Anytime, Anywhere

JAMS Access provides a convenient, central hub to securely manage case information, streamline document sharing and view and pay invoices

General Announcements

Irvine, Calif. – JAMS, the largest private provider of alternative dispute resolution (ADR) services worldwide, is pleased to announce the launch of JAMS Access, a secure, online case management platform where neutrals, attorneys and case managers can easily access case information.

JAMS Access is provided to JAMS clients at no charge, streamlines the filing and service of documents, and facilitates easy communication between parties within ADR cases. The cloud-based solution, which has multiple security layers and uses encryption, will be available to users 24 hours a day, 7 days a week and can be accessed on multiple devices, including tablets and smartphones.

“JAMS Access is an innovative tool that will provide all parties involved in an ADR matter with access to case information at any time, without any additional costs,” said Chris Poole, JAMS president and CEO. “We are thrilled to be providing this superior, web-based technology to the attorneys and businesses that turn to JAMS for their dispute resolution needs. The JAMS Access dedicated case management site was designed to provide an exceptional level of client service, along with a modern and intuitive interface that is simple to use.”

With JAMS Access, parties will be able to conveniently, privately and securely do the following:

  • File all case documents in a central repository
  • Access documents 24/7 from any internet-connected device
  • Send email notifications regarding case activity
  • View and pay invoices
  • Export uploaded documents to a local computer
  • Communicate over a message board with JAMS neutrals, attorneys, parties and case managers
  • Access to case calendars to view key dates

To learn more about JAMS Access, please visit our website.

About JAMS – Local Solutions. Global Reach.

Founded in 1979, JAMS is the largest private provider of alternative dispute resolution services worldwide. JAMS successfully resolves and manages business and legal disputes by providing efficient, cost-effective and impartial ways to overcome barriers at any stage of conflict. JAMS offers customized dispute resolution services locally and globally through a combination of industry-specific experience, first-class client service, top-notch facilities and highly trained panelists.

With a roster of over 400 neutrals and 28 locations, JAMS resolves thousands of the world’s important cases every year. JAMS also offers remote dispute resolution through videoconferencing and other platforms. JAMS neutrals are adept at managing the resolution process whether they are conducting in-person or virtual hearings.

More information is available at, and you can connect with us on TwitterLinkedIn and our JAMS ADR blog.

Media Contact

For further information, please contact:

Kristine Snyder

JAMS Director, Public Relations & Content 

+1 949-224-4614 (Direct Dial)

Scroll to top